Letter from the General Manager

All in all, we delivered strong performance compared to the previous years. I want to thank our people for once again bringing their impressive commitment, energy and enthusiasm to their daily work.

Our people’s efforts to drive growth and help manage our business efficiently have made all the difference in our performance, we must all take great pride for the project, the diversity ,complexity and scale of our business require that we continually strengthen our management,structures,processes and competencies. Our emphasis must be on expanding our capacities and capabilities to realise the many new opportunities we have and capture the benefits.

Today’s business environment demands that we do more with less. Spurred by the challenges of these difficult times, we should look for new ways to pursue new business acquisitions and create value.

Although our business is not immune to continued challenges and uncertainty, it is resilient. We have an unwavering commitment to maintain our market leadership. In our fashion, we will approach these changes as a sign of opportunity for our business to re-deploy.

Irma sud also continues to focus on being a good corporate citizen. Our philosophy in this area is to leverage our core strengths as a company as well as our people’s skills to build positive relationships with all of our stakeholders and participate in the creation of a powerful, lasting social and cultural change.

Even though the current environment has put their resolve to the test, Irma sud people are winners. We need to be optimistic, continuing to be led by a can-do spirit.

I believe that this year brings us great opportunities and challenges. There is no doubt that by working together, communicating effectively and translating our continuous improvement commitment into actions we can meet the challenge.

Good luck to you all